Balm Care Services Ltd is a private and independent company specialising in supporting people in their own homes and in supported accommodation.
The company was formed by matured people who brought many years of experience in care sector and working in health and social care services with Elderly and mental health people.
They had a passion to develop a service based on choice, excellence, good value and the promotion of independence, dignity and quality of life. Balm Care services Ltd has grown from very small beginnings to become a well respected Provider.
Our main Head office is based in Cradley Heath, Birmingham, West Midlands. Your assurance of quality and high standards
Balm Care services Ltd places a strong emphasis on the quality of the services we offer. We operate our own internal quality assurance systems in relation to all aspects of our delivery.
• we are registered with the Care Quality Commission (CQC)
The security of our service users is assured through, our careful risk assessment procedures, and the training and vetting processes we follow in relation to all staff. We maintain a complaints procedure which service users can use in the knowledge that their concerns will be heard and acted upon. We also have supervision and training programmes for all our staff to ensure the highest quality of service.